Frequently Asked Questions

Full Address: Quest Dandenong, 2-6 James Street, Dandenong, VIC 3175

Accessibility: The venue is centrally located in Dandenong, easily accessible from surrounding suburbs including Clayton, Ferntree Gully, Cranbourne East, Frankston, Box Hill, Croydon, Pakenham, Melbourne CBD, Eltham, Altona, Braybrook, Strathmore, Epping, Dromana, Werribee.

Public Transport: Accessible via local bus routes. The nearest train station is within a short distance of the venue.

• Weekend Availability: Yes — Saturday and Sunday sessions
• Weekday Sessions: Morning and afternoon options
• Evening Options: Group sessions (10+ participants) on request

Yes — we welcome group bookings at Dandenong and can tailor dates/times (including evenings/weekends). For a quote, call 1300 200 747.

• HLTAID009 Provide CPR: $59 · 2–3 hours total
• HLTAID011 Provide First Aid: $119 · 4–6 hours total
• HLTAID012 Childcare First Aid: $129 · 6–8 hours total

Format: Online theory + face-to-face practical at Quest Dandenong. RTO 31961. Same-day digital certificate (on successful completion).

• CPR (HLTAID009): 2–3 hours total
• Provide First Aid (HLTAID011): 4–6 hours total
• Childcare First Aid (HLTAID012): 6–8 hours total

Complete online theory at your pace, then attend the practical at Quest Dandenong, Dandenong.

Nearby Suburbs: Clayton, Ferntree Gully, Cranbourne East, Frankston, Box Hill, Croydon, Pakenham, Melbourne CBD, Eltham, Altona, Braybrook, Strathmore, Epping, Dromana, Werribee.

All Dandenong first aid courses are delivered in a blended format. You complete the online theory at your own pace, then attend a face-to-face practical session at Quest Dandenong, Dandenong (VIC 3175). This applies to CPR, Provide First Aid, and Childcare First Aid. Same-day digital certificates are issued on successful completion.

Visit https://www.australiawidefirstaid.com.au/vic/dandenong to view dates, pricing and book online 24/7.

• On-site Parking: Available at many venues. Where not available, use nearby street or paid parking.
• Accessibility: Where provided, disabled parking bays are close to the entrance.
• Overflow: Use surrounding street or nearby car parks during busy periods.

Primary Service Area: Clayton, Ferntree Gully, Cranbourne East, Frankston, Box Hill, Croydon, Pakenham, Melbourne CBD, Eltham, Altona, Braybrook, Strathmore, Epping, Dromana, Werribee

Extended Coverage: We welcome students from surrounding regions across VIC.

Travel Time: Typically 5–35 minutes from most nearby suburbs.

• Credit & Debit Cards: Visa, Mastercard, American Express
• Digital Wallets: Apple Pay, Google Pay
• PayPal
• Afterpay: Pay in 4 interest-free instalments
• Corporate Invoicing (business bookings)
• Direct Bank Transfer

Government Concessions: Available for eligible students — contact us for details.

Price Beat Guarantee: We’ll match or beat any genuine competitor quote on equivalent training.

Yes. All first aid courses delivered at Dandenong are nationally recognised and provided under RTO 31961. Your qualification is valid across Australia once you successfully complete the online theory and in-person practical assessment.

The practical session at Dandenong is hands-on and assessment-based. You’ll practise and demonstrate core skills such as CPR technique, responding to common emergencies, and first aid scenarios relevant to your course (HLTAID009, HLTAID011, or HLTAID012). Your trainer guides you through each skill before assessment so you feel confident on the day.

Please bring a valid photo ID and be ready to show evidence that your online theory has been completed before attending the practical. Wear comfortable clothing suitable for floor-based CPR practice. All training and assessment equipment is provided at Quest Dandenong, Dandenong.

Choose the course that matches your needs. HLTAID009 Provide CPR is ideal if you only need CPR certification. HLTAID011 Provide First Aid suits workplaces and general first aid requirements. HLTAID012 Childcare First Aid is best for childcare workers, educators, or parents needing infant- and child-focused training. All options include online theory plus a practical session at Quest Dandenong, Dandenong, with same-day digital certification after successful completion.